[{"id":11198,"source":"google","source_id":null,"author":"Kevin Webb","title":null,"content":"I had a great experience at Richmond Hill Toyota. Sam Tegzes is a great salesmen, he answered all my questions very promptly. This was great due to me coming from out of town. It was worth the 2 hour drive. I would recommend the dealership to anyone. The pickup was seamless and Sam went through all of the features of my new truck before I left.","staff_member":null,"star_rating":5,"permalink":null,"reviewed_at":"2025-01-13T20:24:48.000000-05:00","created_at":"2025-01-18T02:46:11.000000-05:00","updated_at":"2025-01-18T02:46:11.000000-05:00","settings":"[]"},{"id":11197,"source":"google","source_id":null,"author":"Harry Ou","title":null,"content":"Very friendly service staff. Regular maintenance plus snow tire change done within in 2 hours ready for pick up in a Saturday.\n\nI bought two SUVs from Wilson Li in 2019 and 2024. Both experiences are exceptional. Wilson is very knowledgeable and very patient in helping me selecting right models and trims. I definitely recommend him and dealership to my friends!","staff_member":null,"star_rating":5,"permalink":null,"reviewed_at":"2024-12-07T13:48:53.000000-05:00","created_at":"2024-12-11T03:26:35.000000-05:00","updated_at":"2024-12-11T03:26:35.000000-05:00","settings":"[]"},{"id":11195,"source":"google","source_id":null,"author":"Suzy Nan","title":null,"content":"I had a great experience at Richmond Hill Toyota. The staff, especially Edison, were friendly and attentive, helping me find the perfect vehicle without any pressure. The selection was impressive, and the financing process was smooth. I highly recommend here for anyone looking to buy a car!","staff_member":null,"star_rating":5,"permalink":null,"reviewed_at":"2024-10-25T17:49:20.000000-04:00","created_at":"2024-10-29T10:45:35.000000-04:00","updated_at":"2024-10-29T10:45:35.000000-04:00","settings":"[]"},{"id":11196,"source":"google","source_id":null,"author":"Phil Jang","title":null,"content":"We met with Thomas and he was great to us. Gave us very honest opinions and walked us through the entire process so we were comfortable with every step. Without Thomas we would not feel as confident as we did making such a big purchase. We visited a few other dealerships and met a few other sales people and many were not able to answer our questions as well as we felt Thomas did. Ask for him if you visit. 5 +\u2b50\ufe0f!!!","staff_member":null,"star_rating":5,"permalink":null,"reviewed_at":"2024-09-21T12:15:00.000000-04:00","created_at":"2024-11-22T20:45:38.000000-05:00","updated_at":"2024-11-22T20:45:38.000000-05:00","settings":"[]"},{"id":11194,"source":"google","source_id":null,"author":"Shazad Mohammed","title":null,"content":"My first visit to a dealership in a while and was pleasantly surprised at the quality of service that I received. Although I didn't buy anything or make any decisions, I had a great conversation with Edison Chen who answered all of my questions and concerns. He showed a lot of patience and educated me on the process. He was very knowledgeable. The showroom was very clean and I like that it was quiet and not cluttered. The receptionist was very courteous and the wait time to meet with a sales associate was minimal. I had a great experience and never felt pressured to buy anything. My experience was great.","staff_member":null,"star_rating":5,"permalink":null,"reviewed_at":"2024-05-25T13:13:05.000000-04:00","created_at":"2024-05-28T13:45:47.000000-04:00","updated_at":"2024-05-28T13:45:47.000000-04:00","settings":"[]"},{"id":11192,"source":"google","source_id":null,"author":"Andrew Selvanathan","title":null,"content":"Excellent service by Sam the Man at Richmond hill Toyota! He was very helpful, patient and thorough with assisting me in purchasing my new 2023 RAV 4 SE. Highly recommend \ud83d\udcaf","staff_member":null,"star_rating":5,"permalink":null,"reviewed_at":"2024-05-06T21:52:23.000000-04:00","created_at":"2024-05-09T14:45:41.000000-04:00","updated_at":"2024-05-09T14:45:41.000000-04:00","settings":"[]"},{"id":11191,"source":"google","source_id":null,"author":"shawn li","title":null,"content":"Qi is the best kind of sales person u can ask for! Bought a new sienna from him. The process was very smooth and he always tries his best to get the best price and other stuff for u. Highly recommended!","staff_member":null,"star_rating":5,"permalink":null,"reviewed_at":"2024-04-02T20:33:00.000000-04:00","created_at":"2024-04-18T05:45:48.000000-04:00","updated_at":"2024-04-18T05:45:48.000000-04:00","settings":"[]"},{"id":11190,"source":"google","source_id":null,"author":"A J","title":null,"content":"Richmond Hill Toyota is not only selling Japanese cars but also giving Japanese level customer services! Sam was very helpful and patience. He answered all the questions and explained as much as he could. He helped me to choose a vehicle that suit my need and budget. He followed up right after I got the car as well","staff_member":null,"star_rating":5,"permalink":null,"reviewed_at":"2024-04-01T22:58:41.000000-04:00","created_at":"2024-04-04T01:45:46.000000-04:00","updated_at":"2024-04-04T01:45:46.000000-04:00","settings":"[]"},{"id":11188,"source":"dealer rater","source_id":11853390,"author":"canadoss1970","title":"Grate dealership.","content":"Grate dealership. My dealer is Igor Sapognikov. Wary professional adviser and grate man. I both 3 cars from him and all off dels was grate!!!!","staff_member":"Igor Sapojnikov Employee Rating: 5\u003Cbr\/\u003E","star_rating":5,"permalink":null,"reviewed_at":"2024-03-01T11:01:19.000000-05:00","created_at":"2024-03-02T01:45:47.000000-05:00","updated_at":"2024-03-02T01:45:47.000000-05:00","settings":"[]"},{"id":11187,"source":"google","source_id":null,"author":"Lada S","title":null,"content":"Loved our experience at Richmond Hill Toyota, we ended up purchasing a RAV 4 Hybrid with Yuri\u2019s help. Throughout the process, Yuri was incredibly kind, thorough and professional. He is extremely knowledgeable and we took many of the great suggestions he had as he guided us through the purchase. Not to mention, he was extremely patient with us. During the process of waiting for our car, we decided we wanted to change the color we ordered and he was extremely responsive. He was quick to make the change and in the end, our swap did not affect the delivery date of our car! We are really appreciative of his support and highly recommend his service!","staff_member":null,"star_rating":5,"permalink":null,"reviewed_at":"2024-02-24T20:18:06.000000-05:00","created_at":"2024-02-28T00:45:43.000000-05:00","updated_at":"2024-02-28T00:45:43.000000-05:00","settings":"[]"},{"id":11185,"source":"google","source_id":null,"author":"Saba R","title":null,"content":"Purchased my first car here and had a great experience! Everyone was very kind and accommodating. I also got my first free service a few days ago at the service centre booked with Ronald! What a gem.\n\nHe was patient when explaining some of my issues with my car and was very willing to assist. We were still having issues and Ronald went out of his way to speak to his manager for me and he was able to order the part and fix it free of charge! They washed my car at the end both visits. Thanks so much!! Highly recommend!","staff_member":null,"star_rating":5,"permalink":null,"reviewed_at":"2024-02-19T23:06:30.000000-05:00","created_at":"2024-02-21T12:45:37.000000-05:00","updated_at":"2024-02-21T12:45:37.000000-05:00","settings":"[]"},{"id":11184,"source":"google","source_id":null,"author":"Suhani Patel","title":null,"content":"Sam has been great help with showing and giving good rate for car. Buying process went smooth and very convenient. Great support from staff. Sam and Armando made buying first car process very easy and stress free.","staff_member":null,"star_rating":5,"permalink":null,"reviewed_at":"2024-02-18T17:47:27.000000-05:00","created_at":"2024-02-21T12:45:37.000000-05:00","updated_at":"2024-02-21T12:45:37.000000-05:00","settings":"[]"},{"id":11186,"source":"google","source_id":null,"author":"sivakumar raju","title":null,"content":"Purchased a 2023 Toyota tundra 1794 my salesman was Kris. After going to countless dealerships I can say if you\u2019re in the market for a Toyota this is the place to go. Amazing customer service from the sales team at this dealership. Came in unsure of what model of tundra to purchase Kris was very informative and was able to show me comparisons of each model they had available. Kris was very patient with me as I wasn\u2019t sure of model or colour I liked . Unlike other dealerships or salesmen that change their attitude when they know they don\u2019t have sale.Would highly recommend you go here","staff_member":null,"star_rating":5,"permalink":null,"reviewed_at":"2024-02-17T16:52:17.000000-05:00","created_at":"2024-02-21T20:45:45.000000-05:00","updated_at":"2024-02-21T20:45:45.000000-05:00","settings":"[]"},{"id":11183,"source":"dealer rater","source_id":11766296,"author":"V. Lang","title":"Tony and Sam were amazing during the buying of my Rav4","content":"Tony and Sam were amazing during the buying of my Rav4 XLE Premium process , great team and people i can say are now my friends , i recommend them to everyone ...much love to all ..","staff_member":"Tony Legere Employee Rating: 5\u003Cbr\/\u003E","star_rating":5,"permalink":null,"reviewed_at":"2024-02-08T10:07:06.000000-05:00","created_at":"2024-02-09T11:01:19.000000-05:00","updated_at":"2024-02-09T11:01:19.000000-05:00","settings":"[]"},{"id":11182,"source":"google","source_id":null,"author":"Alina Genin","title":null,"content":"Igor Sapojnikov is The Best!! We had a great, very pleasant experience buying my Daughters First Car!!\nSuper Happy with his Service!! \u2764\ufe0f\ud83d\ude4f","staff_member":null,"star_rating":5,"permalink":null,"reviewed_at":"2024-02-03T13:34:06.000000-05:00","created_at":"2024-02-05T13:45:45.000000-05:00","updated_at":"2024-02-05T13:45:45.000000-05:00","settings":"[]"},{"id":11180,"source":"google","source_id":null,"author":"Ryan Arefhaghi","title":null,"content":"Brian at Toyota made it super easy to get the exact pickup I needed. I Evan called him late at night asking about the truck and he had the same salesman quality throughout my entire interaction with him. Thank you to Brian now I'm happy out the door with my new Toyota Tundra","staff_member":null,"star_rating":5,"permalink":null,"reviewed_at":"2024-01-18T19:28:46.000000-05:00","created_at":"2024-01-20T23:45:42.000000-05:00","updated_at":"2024-01-20T23:45:42.000000-05:00","settings":"[]"},{"id":11181,"source":"google","source_id":null,"author":"shokoufeh farzi","title":null,"content":"I really appreciate #Kris Singh, the salesperson in the Richmond Hill Toyota center, also dear #Benny Saleh, the manager of selling over there.\nWe are so glad that we could get the exact car we wanted, just by the kindly help of these staffs. Without any doubt they are the best, and there's no concern ever to choose them as your dealer.\nSo pleasure to have their help.","staff_member":null,"star_rating":5,"permalink":null,"reviewed_at":"2024-01-18T13:24:12.000000-05:00","created_at":"2024-01-20T23:45:42.000000-05:00","updated_at":"2024-01-20T23:45:42.000000-05:00","settings":"[]"},{"id":11178,"source":"google","source_id":null,"author":"Aytac Sadixova","title":null,"content":"I want to thank for such staff and for such service. Especially I want to thank CARLA ZEBALLOS and NASHWAN HAMOODI. For\nfriendly, for efficiency, for individuality. They approved my car within a few hours. And within 24 hours I had the car. At the end they even gave me a gift. This is very nice. I bought a Toyota C-HR XLE Premium from you. She's my first car. And every day I get pleasure from my choice. Thank you for everything Toyota, Richmond Hill. It's good that you!","staff_member":null,"star_rating":5,"permalink":null,"reviewed_at":"2023-12-09T23:43:26.000000-05:00","created_at":"2023-12-12T22:45:42.000000-05:00","updated_at":"2023-12-12T22:45:42.000000-05:00","settings":"[]"},{"id":11177,"source":"dealer rater","source_id":11502284,"author":"cher","title":"BRUCE POTTERTON\u2026 a trustworthy sales employee who is","content":"BRUCE POTTERTON\u2026 a trustworthy sales employee who is straightforward and honest. I thank him for his advice both pros and cons before my new car purchase. Bruce, Yolonda and Rocco thank you for your outstanding customer service. Blessings\u2026 Cher","staff_member":"Bruce Potterton Employee Rating: 5\u003Cbr\/\u003E","star_rating":5,"permalink":null,"reviewed_at":"2023-12-03T08:53:49.000000-05:00","created_at":"2023-12-03T20:45:32.000000-05:00","updated_at":"2023-12-03T20:45:32.000000-05:00","settings":"[]"},{"id":11176,"source":"google","source_id":null,"author":"Jiaqi Chen","title":null,"content":"I appreciated all the work that Wilson provided. He is professional and patient. He gave us many practical advice. Help us to find the right car that perfectly meet our needs.","staff_member":null,"star_rating":5,"permalink":null,"reviewed_at":"2023-11-22T16:35:41.000000-05:00","created_at":"2023-11-25T20:01:04.000000-05:00","updated_at":"2023-11-25T20:01:04.000000-05:00","settings":"[]"},{"id":11175,"source":"google","source_id":null,"author":"Reza Nayer","title":null,"content":"I appreciate Tony, the Sales Manager at Toyota Richmond Hill, for his exceptional support and kindness, which made my experience positive. His dedication to customer satisfaction, professionalism, and willingness to go above and beyond were impressive. I'm thankful for Tony's outstanding service and contributions to ensuring a smooth and enjoyable interaction.","staff_member":null,"star_rating":5,"permalink":null,"reviewed_at":"2023-11-15T01:23:51.000000-05:00","created_at":"2023-11-17T16:01:16.000000-05:00","updated_at":"2023-11-17T16:01:16.000000-05:00","settings":"[]"},{"id":11173,"source":"google","source_id":null,"author":"Andy","title":null,"content":"I wanted to take a moment to express my sincere gratitude to Frank for his exceptional assistance. Frank has truly been a great help to me. His engaging demeanor turned the usual tedium of waiting into an enjoyable experience. Beyond his entertaining company, he demonstrated remarkable professionalism and patience. He thoroughly explained the issues with my vehicle and was instrumental in resolving them. Frank\u2019s expertise and dedication made all the difference.","staff_member":null,"star_rating":5,"permalink":null,"reviewed_at":"2023-11-07T16:57:24.000000-05:00","created_at":"2023-11-17T16:01:16.000000-05:00","updated_at":"2023-11-17T16:01:16.000000-05:00","settings":"[]"},{"id":11174,"source":"google","source_id":null,"author":"Michael Long","title":null,"content":"The service advisor, Augustina, is very friendly and helpful during our visit. She discussed and let us know what is next step. Also, the technician lead, Mathew, is very knowledgeable and experienced. He estimated the issue very accurate.\n\nWe have excellent experience at Richmond Hill Toyota.","staff_member":null,"star_rating":5,"permalink":null,"reviewed_at":"2023-11-06T22:19:15.000000-05:00","created_at":"2023-11-17T16:01:16.000000-05:00","updated_at":"2023-11-17T16:01:16.000000-05:00","settings":"[]"},{"id":11169,"source":"google","source_id":null,"author":"Abbas Rahimi","title":null,"content":"I am very happy that I bought RAV4 Limited AWD from Toyota, Richmond Hill. Mehdi Bonakdar was professional, helpful, knowledgeable, and friendly. He was amazing throughout the whole process until I received my car. I would say my experience with Mehdi was excellent. Thanks All.","staff_member":null,"star_rating":5,"permalink":null,"reviewed_at":"2023-10-24T14:49:05.000000-04:00","created_at":"2023-10-28T05:45:41.000000-04:00","updated_at":"2023-10-28T05:45:41.000000-04:00","settings":"[]"},{"id":10968,"source":"google","source_id":null,"author":"Anna Gribun","title":null,"content":"We just received our third car from Igor Sapojnikov. Thank you Igor for 15 years of exceptional service! Thank you for tones of useful tips and for making our experience the best ever!","staff_member":null,"star_rating":5,"permalink":null,"reviewed_at":"2023-09-27T20:44:37.000000-04:00","created_at":"2023-10-10T23:45:27.000000-04:00","updated_at":"2023-10-10T23:45:27.000000-04:00","settings":"[]"},{"id":10967,"source":"google","source_id":null,"author":"Ryan Nickle","title":null,"content":"I had a fantastic experience with (Benni) the finance officer at the car dealership. Her expertise and attention to detail made the financing process hassle-free. The entire team at Richmond Hill patiently explained all the options and helped me secure a great deal on my car loan. Their professionalism and friendly demeanor put me at ease during what can be a stressful process. I left the dealership feeling confident and satisfied with my purchase, all thanks to their outstanding service. I highly recommend her service!","staff_member":null,"star_rating":5,"permalink":null,"reviewed_at":"2023-09-25T13:05:41.000000-04:00","created_at":"2023-09-27T06:44:39.000000-04:00","updated_at":"2023-09-27T06:44:39.000000-04:00","settings":"[]"},{"id":10966,"source":"google","source_id":null,"author":"Nancy Savi","title":null,"content":"My daughter purchased her first car at the Richmond Hill location about a month ago. Eric our sales rep was very patient, informative and took his time to show us the different makes and models. He was very honest and not pushy at all. It was a very pleasant and experienced. We will definitely be back when our other daughter purchases her first vehicle. Thanks so much Eric for making this experience a great one.","staff_member":null,"star_rating":5,"permalink":null,"reviewed_at":"2023-09-19T23:17:54.000000-04:00","created_at":"2023-09-22T09:01:09.000000-04:00","updated_at":"2023-09-22T09:01:09.000000-04:00","settings":"[]"},{"id":10963,"source":"google","source_id":null,"author":"Christopher Graham","title":null,"content":"One of the most pleasurable car buying experiences I\u2019ve had. Would recommend Bruce to friends and family. Straight forward, no nonsense gentleman.","staff_member":null,"star_rating":5,"permalink":null,"reviewed_at":"2023-09-10T22:02:02.000000-04:00","created_at":"2023-09-13T06:43:34.000000-04:00","updated_at":"2023-09-13T06:43:34.000000-04:00","settings":"[]"},{"id":10964,"source":"google","source_id":null,"author":"Peter Vrankovic","title":null,"content":"I can't thank Thomas Chan at Richmond Hill Toyota enough! His exceptional assistance in our car purchase was remarkable. Thomas's in-depth knowledge, patient approach, and genuine care made our experience smooth and enjoyable. He guided us expertly through options, ensuring we found the perfect fit. Thanks to him, we're now proud owners of a fantastic Toyota! Thomas is an invaluable asset to the dealership, and we're grateful for his top-notch service. If you're car shopping, don't miss the chance to work with him!","staff_member":null,"star_rating":5,"permalink":null,"reviewed_at":"2023-08-31T19:26:19.000000-04:00","created_at":"2023-09-13T06:43:34.000000-04:00","updated_at":"2023-09-13T06:43:34.000000-04:00","settings":"[]"},{"id":10955,"source":"google","source_id":null,"author":"Lemon Rutaceae","title":null,"content":"Need help with an oil change. Didn\u2019t have an appointment but came in the morning. I met Jeffery Lane - super down to earth and took me in anyways. Got the oil change done while I enjoyed some coffee. All finished pretty quick and I didn\u2019t pay for my first oil change which was nice too. Thanks Jeff- hoping you all get him next time you\u2019re there","staff_member":null,"star_rating":5,"permalink":null,"reviewed_at":"2023-08-26T21:24:38.000000-04:00","created_at":"2023-09-02T06:45:14.000000-04:00","updated_at":"2023-09-02T06:45:14.000000-04:00","settings":"[]"},{"id":10953,"source":"google","source_id":null,"author":"taraneh ganjavi","title":null,"content":"I had an amazing experience with Frank today at Toyota Richmond Hill. He is very helpful and professional. He certainly knows how to deal with clients professionally; fantastic customer service. He was very warm and friendly ; dedicated great time to get me what I needed. One of my best experiences in different dealerships so far . Thank you Frank.","staff_member":null,"star_rating":5,"permalink":null,"reviewed_at":"2023-07-27T13:52:47.000000-04:00","created_at":"2023-08-04T09:01:00.000000-04:00","updated_at":"2023-08-04T09:01:00.000000-04:00","settings":"[]"},{"id":10954,"source":"google","source_id":null,"author":"Yash Nob","title":null,"content":"Hello, I don\u2019t usually tend to write reviews however with the exceptional customer service and hospitality an associate known as Mohammad.S has shown me during my latest visit, I had no choice to show my deepest appreciation and gratitude. I came in a couple days requesting some parts for my car and he didn\u2019t spare a moment to show me my parts and all the possible deals that came with them. He also suggested some better alternatives which he didn\u2019t have to and was in general very kind helpful and made my visits very enjoyable and quick. I just want to thank Toyota Richmond hill again and especially Mohammad at parts for advising me the right parts and for having amazing customer service.","staff_member":null,"star_rating":5,"permalink":null,"reviewed_at":"2023-07-22T20:20:13.000000-04:00","created_at":"2023-08-04T09:01:00.000000-04:00","updated_at":"2023-08-04T09:01:00.000000-04:00","settings":"[]"},{"id":10938,"source":"dealer rater","source_id":10701934,"author":"2rance","title":"Bruce has been my trusted salesman for many years.","content":"Bruce has been my trusted salesman for many years. I have purchased 4 Toyotas from him and he always provides excellent advice and service. He is very knowledgeable about all the different models and gives a detailed explanation for the various models I am considering. He is very patient and takes the time to make sure I am fully informed about my purchase. He is very friendly and I always look forward to chatting with him. I am totally satisfied with his work.","staff_member":"Bruce Potterton Employee Rating: 5\u003Cbr\/\u003E","star_rating":5,"permalink":null,"reviewed_at":"2023-05-01T13:05:29.000000-04:00","created_at":"2023-05-02T16:01:10.000000-04:00","updated_at":"2023-05-02T16:01:10.000000-04:00","settings":"[]"},{"id":10939,"source":"dealer rater","source_id":10701876,"author":"2rance","title":"Brad Scherer handled the service on my Rav 4 and as usual","content":"Brad Scherer handled the service on my Rav 4 and as usual did an excellent job. He has been my advisor for many years and is always so helpful and friendly. I know that I will always be fully satisfied with the service while Brad is my advisor. He always explains what needs to be done and keeps me posted on the progress.","staff_member":"Brad Scherer Employee Rating: 5\u003Cbr\/\u003E","star_rating":5,"permalink":null,"reviewed_at":"2023-05-01T12:55:26.000000-04:00","created_at":"2023-05-02T16:01:10.000000-04:00","updated_at":"2023-05-02T16:01:10.000000-04:00","settings":"[]"},{"id":10937,"source":"dealer rater","source_id":10686570,"author":"Natalia Lekhter","title":"Amazing experience and a Great customer service!","content":"Amazing experience and a Great customer service! Igor Sapojnikov is the best sales representative I\u2019ve ever met. I am impressed by his high professionalism and friendly attitude. He knows what you need and offers more than you expected. Thank you Igor for a great job ! I would refer everybody to him.","staff_member":"Igor Sapojnikov Employee Rating: 5\u003Cbr\/\u003E","star_rating":5,"permalink":null,"reviewed_at":"2023-04-27T15:21:33.000000-04:00","created_at":"2023-04-28T12:01:07.000000-04:00","updated_at":"2023-04-28T12:01:07.000000-04:00","settings":"[]"},{"id":10942,"source":"dealer rater","source_id":10679694,"author":"toyota owner","title":"Brad Scherer has been my service advisor since I bought","content":"Brad Scherer has been my service advisor since I bought my first Toyota in 2006. He is always helpful and takes time to explain the maintenance work required and recommendations.","staff_member":"Brad Scherer Employee Rating: 5\u003Cbr\/\u003E","star_rating":5,"permalink":null,"reviewed_at":"2023-04-26T01:47:54.000000-04:00","created_at":"2023-07-04T20:10:05.000000-04:00","updated_at":"2023-07-04T20:10:05.000000-04:00","settings":"[]"},{"id":10936,"source":"dealer rater","source_id":10679694,"author":"toyota owner","title":"Brad Scherer has been my service advisor since I bought","content":"Brad Scherer has been my service advisor since I bought my first Toyota in 2006. He is always helpful and takes time to explain the maintenance work required and recommendations.","staff_member":"Brad Scherer Employee Rating: 5\u003Cbr\/\u003E","star_rating":5,"permalink":null,"reviewed_at":"2023-04-25T21:47:54.000000-04:00","created_at":"2023-04-26T08:27:13.000000-04:00","updated_at":"2023-04-26T08:27:13.000000-04:00","settings":"[]"},{"id":10934,"source":"dealer rater","source_id":10607786,"author":"cb","title":"We were pleased to be helped by Bruce.","content":"We were pleased to be helped by Bruce. he was very helpful and informative. would and will recommend him to family and friends. Thanks for you're help Bruce. CB","staff_member":"Rocco Morra Employee Rating: 5\u003Cbr\/\u003EBruce Potterton Employee Rating: 5\u003Cbr\/\u003EKiron Singh Employee Rating: 5\u003Cbr\/\u003E","star_rating":5,"permalink":null,"reviewed_at":"2023-04-04T20:03:59.000000-04:00","created_at":"2023-04-06T08:04:29.000000-04:00","updated_at":"2023-04-06T08:04:29.000000-04:00","settings":"[]"},{"id":10806,"source":"dealer rater","source_id":10531678,"author":"Corolla Richmond Hill Toyota","title":"This is the second vehicle we bought from the dealership.","content":"This is the second vehicle we bought from the dealership. Michael Zonni was our sales rep and we would want to deal with him again in the future. He was patient and supportive throughout the process. \r\n\r\nMichael answered all of our questions and was easy to reach.\r\n\r\nThe 2021 Corolla is great. \r\n\r\nWe have only good things to say about our sales rep and the dealership.\r\n\r\nRick Dubin","staff_member":"Michael Zonni Employee Rating: 5\u003Cbr\/\u003E","star_rating":5,"permalink":null,"reviewed_at":"2023-03-15T15:45:05.000000-04:00","created_at":"2023-03-15T20:00:59.000000-04:00","updated_at":"2023-03-15T20:00:59.000000-04:00","settings":"[]"},{"id":10675,"source":"google","source_id":null,"author":"Dexter Schultz","title":null,"content":"I received the best treatment at Richmond Hill Toyota. they really make dreams come true. I like to send special thanks to Brian Gould the manager who assisted me and held my hand through getting what I needed for the approval and also I\u2019d like to give a special thanks to Benny the financial manager who worked very hard and make everything finalized within the day that I arrive and and before I left I was approved which was amazing","staff_member":null,"star_rating":5,"permalink":null,"reviewed_at":"2023-02-14T11:39:59.000000-05:00","created_at":"2023-02-21T12:01:02.000000-05:00","updated_at":"2023-02-21T12:01:02.000000-05:00","settings":"[]"},{"id":10645,"source":"google","source_id":null,"author":"Carol Wills","title":null,"content":"I went into this dealership just to see what type of vehicle I would like to purchase in the near future as well as to check out the service department as I believe in order for a dealership to be successful they have to an awesome service department that stands behind and looks after the vehicle after its sold.\nI have to say my visit was very positive. I was speaking with Vanessa Broderick a service advisor and she is wonderful, she is so friendly and made me feel very welcome. She has such a pleasant personality and she always had a smile on her face.\nBecause of this interaction and positive experience I will definitely consider purchasing and servicing a car from this dealership and will pass along my experience with everyone I know.\nThank you very much Vanessa!!!","staff_member":null,"star_rating":5,"permalink":null,"reviewed_at":"2023-02-13T21:10:03.000000-05:00","created_at":"2023-02-16T09:01:12.000000-05:00","updated_at":"2023-02-16T09:01:12.000000-05:00","settings":"[]"},{"id":10633,"source":"google","source_id":null,"author":"Hollie D","title":null,"content":"I traded in my vehicle for the new 2022 Corolla cross in august.\nMy experience for a dealership was amazing thanks to the help of Jamie.\nHe helped me through the process smoothly even sitting in the new car and showing me all my new features.\nAny questions I had Jamie answered promptly.\nThank you for the best experience!!","staff_member":null,"star_rating":5,"permalink":null,"reviewed_at":"2023-02-05T19:37:57.000000-05:00","created_at":"2023-02-13T17:39:33.000000-05:00","updated_at":"2023-02-13T17:39:33.000000-05:00","settings":"[]"},{"id":10448,"source":"google","source_id":null,"author":"Hollie D","title":null,"content":"I traded in my vehicle for the new 2022 Corolla cross in august.\nMy experience for a dealership was amazing thanks to the help of Jamie.\nHe helped me through the process smoothly even sitting in the new car and showing me all my new features.\nAny questions I had Jamie answered promptly.\nThank you for the best experience!!","staff_member":null,"star_rating":5,"permalink":null,"reviewed_at":"2023-02-05T14:37:57.000000-05:00","created_at":"2023-02-13T03:53:46.000000-05:00","updated_at":"2023-02-13T03:53:46.000000-05:00","settings":"[]"},{"id":10635,"source":"google","source_id":null,"author":"Keiwan Zahraei","title":null,"content":"I got my corolla hybrid from this dealership. I was told 4 month waiting time, but then they faced the chip inventory problem, so that it took me 9 month until I get my corolla hybrid le. Honestly, it was frustrating. But the good point is, every time that I checked for any update Mehdi Bonakdarzadeh and Toni were doing their part.they were polite and always trying to help. During that 9 month period they always came with other options that they had available to make this waiting time as short as possible. Long story short, this is a happy customer from this dealership.\nI highly recommend the sale rep Mehdi to anybody who is looking for a professional representative. Thanks, Mehdi and Toni\u2019s team.","staff_member":null,"star_rating":5,"permalink":null,"reviewed_at":"2023-01-27T15:24:53.000000-05:00","created_at":"2023-02-13T17:39:33.000000-05:00","updated_at":"2023-02-13T17:39:33.000000-05:00","settings":"[]"},{"id":10363,"source":"google","source_id":null,"author":"Keiwan Zahraei","title":null,"content":"I got my corolla hybrid from this dealership. I was told 4 month waiting time, but then they faced the chip inventory problem, so that it took me 9 month until I get my corolla hybrid le. Honestly, it was frustrating. But the good point is, every time that I checked for any update Mehdi Bonakdarzadeh and Toni were doing their part.they were polite and always trying to help. During that 9 month period they always came with other options that they had available to make this waiting time as short as possible. Long story short, this is a happy customer from this dealership.\nI highly recommend the sale rep Mehdi to anybody who is looking for a professional representative. Thanks, Mehdi and Toni\u2019s team.","staff_member":null,"star_rating":5,"permalink":null,"reviewed_at":"2023-01-27T10:24:53.000000-05:00","created_at":"2023-01-28T04:01:35.000000-05:00","updated_at":"2023-01-28T04:01:35.000000-05:00","settings":"[]"},{"id":10453,"source":"dealer rater","source_id":10194283,"author":"Driving unstructor","title":"Frank Valentini, thank you for today's quick oil change.","content":"Frank Valentini, thank you for today's quick oil change. Double espresso was good too...LOL","staff_member":"Frank Valentini Employee Rating: 5\u003Cbr\/\u003E","star_rating":5,"permalink":null,"reviewed_at":"2022-11-28T14:07:55.000000-05:00","created_at":"2023-02-13T17:39:28.000000-05:00","updated_at":"2023-02-13T17:39:28.000000-05:00","settings":"[]"},{"id":9990,"source":"google","source_id":null,"author":"Allison Mak","title":null,"content":"Today I went to Toyota Richmond Hill to change the insert on my windshield wipers. The staff were all SO kind and helpful even though I arrived there at the last minute before closing. Bradley and Sean, from the service department, made sure that I had the best and smoothest experience possible. They we knowledgeable, professional and enthusiastic - making me feel so welcomed and so proud to be driving a Toyota vehicle! (They deserve a raise ;) Customer service 10\/10 !","staff_member":null,"star_rating":5,"permalink":null,"reviewed_at":"2022-11-12T21:00:51.000000-05:00","created_at":"2022-11-15T04:01:20.000000-05:00","updated_at":"2022-11-15T04:01:20.000000-05:00","settings":"[]"},{"id":9998,"source":"google","source_id":null,"author":"Peter F","title":null,"content":"This is the first time I have had service here. This is by far the best dealership I have ever been too. I\u2019ve been to so many dealerships and no one ever treats you like Richmond Hill. They are prompt respectful and will go out if their way to make your service terrific. I did not want to post this because I wanted to keep this gem to myself. Frank my service advisor was awesome. He treated us like king and Queens. Great service Frank. I love this dealership. Please don\u2019t go there I want to keep this secret to myself. Honestly they are amazing.","staff_member":null,"star_rating":5,"permalink":null,"reviewed_at":"2022-11-10T17:36:45.000000-05:00","created_at":"2022-11-16T10:33:56.000000-05:00","updated_at":"2022-11-16T10:33:56.000000-05:00","settings":"[]"},{"id":10454,"source":"dealer rater","source_id":10101257,"author":"Carmen.capone","title":"We dealt with Brad Scherer and his service was excellent.","content":"We dealt with Brad Scherer and his service was excellent. We give Brad a 10\/10 in terms of customer service. He was friendly, knowledgable and very accommodating to our requests. Thanks Brad for your great service. \r\nCarmen and Sarah","staff_member":"Brad Scherer Employee Rating: 5\u003Cbr\/\u003E","star_rating":5,"permalink":null,"reviewed_at":"2022-10-27T19:49:47.000000-04:00","created_at":"2023-02-13T17:39:28.000000-05:00","updated_at":"2023-02-13T17:39:28.000000-05:00","settings":"[]"},{"id":9700,"source":"google","source_id":null,"author":"Arvin","title":null,"content":"Service was amazing. Definitely the best and most welcoming Toyota dealership in Toronto. Came in and genuinely enjoyed my time there and met some very nice employees in the service reception area. 10\/10 you should honestly just go there and buy a car right now.","staff_member":null,"star_rating":5,"permalink":null,"reviewed_at":"2022-09-17T18:10:50.000000-04:00","created_at":"2022-09-20T08:01:11.000000-04:00","updated_at":"2022-09-20T08:01:11.000000-04:00","settings":"[]"},{"id":10643,"source":"google","source_id":null,"author":"Simona Krasnova","title":null,"content":"Me and my mom have been with a dealership for over 5 years keeping in touch with Igor Sapojnikov. We already received three cars in a past 5 years. Here time flies and here we go, I finally received my newest Toyota! Aside of that I was waiting for my car for 5 months which is totally understandable for a brand new car in all the situations around the world, but Igor were always with me on the phone and patiantly replying to all my questions. All 5 years Igor did the best he could being in our journey with Toyota and I hope many more years to come.","staff_member":null,"star_rating":5,"permalink":null,"reviewed_at":"2022-09-16T02:24:08.000000-04:00","created_at":"2023-02-16T08:00:40.000000-05:00","updated_at":"2023-02-16T08:00:40.000000-05:00","settings":"[]"},{"id":9693,"source":"google","source_id":null,"author":"Simona Krasnova","title":null,"content":"Me and my mom have been with a dealership for over 5 years keeping in touch with Igor Sapojnikov. We already received three cars in a past 5 years. Here time flies and here we go, I finally received my newest Toyota! Aside of that I was waiting for my car for 5 months which is totally understandable for a brand new car in all the situations around the world, but Igor were always with me on the phone and patiantly replying to all my questions. All 5 years Igor did the best he could being in our journey with Toyota and I hope many more years to come.","staff_member":null,"star_rating":5,"permalink":null,"reviewed_at":"2022-09-15T22:24:08.000000-04:00","created_at":"2022-09-19T05:01:27.000000-04:00","updated_at":"2022-09-19T05:01:27.000000-04:00","settings":"[]"},{"id":10456,"source":"dealer rater","source_id":9853686,"author":"movahed20","title":"Ashraf is a honest and kind salesperson this is my second","content":"Ashraf is a honest and kind salesperson this is my second in row I got my lease car by him. I am very pleased with his service and honesty \r\n\r\nDo future business again ","staff_member":"David Hindley Employee Rating: 1\u003Cbr\/\u003EAshraf Zohni Employee Rating: 5\u003Cbr\/\u003E","star_rating":5,"permalink":null,"reviewed_at":"2022-08-13T11:21:02.000000-04:00","created_at":"2023-02-13T17:39:28.000000-05:00","updated_at":"2023-02-13T17:39:28.000000-05:00","settings":"[]"},{"id":10944,"source":"dealer rater","source_id":9853686,"author":"movahed20","title":"Ashraf is a honest and kind salesperson this is my second","content":"Ashraf is a honest and kind salesperson this is my second in row I got my lease car by him. I am very pleased with his service and honesty \r\n\r\nDo future business again ","staff_member":"Ashraf Zohni Employee Rating: 5\u003Cbr\/\u003EDavid Hindley Employee Rating: 1\u003Cbr\/\u003E","star_rating":5,"permalink":null,"reviewed_at":"2022-08-13T11:21:02.000000-04:00","created_at":"2023-07-05T08:19:03.000000-04:00","updated_at":"2023-07-05T08:19:03.000000-04:00","settings":"[]"},{"id":10457,"source":"dealer rater","source_id":9821045,"author":"mohammad pak khoo","title":"Ashraf Zohni is \"Toyotaman\".","content":"Ashraf Zohni is \"Toyotaman\". Honest, kind and trusty are some of his characteristic manner. Toyota should be proud of him.","staff_member":"Ashraf Zohni Employee Rating: 5\u003Cbr\/\u003E","star_rating":5,"permalink":null,"reviewed_at":"2022-08-03T19:33:40.000000-04:00","created_at":"2023-02-13T17:39:28.000000-05:00","updated_at":"2023-02-13T17:39:28.000000-05:00","settings":"[]"},{"id":10634,"source":"google","source_id":null,"author":"Shelina Kassam","title":null,"content":"I have been coming to Richmond Hill Toyota since 2013 to service my Matrix. The customer service and quality of work has been amazing. The work is done in a timely manner and staff are professional. Brad from the service department has been wonderful to deal with over the years. Recently had my car detailed and it turned out sparkling clean. Would definitely recommend this dealership.","staff_member":null,"star_rating":5,"permalink":null,"reviewed_at":"2022-07-03T21:58:59.000000-04:00","created_at":"2023-02-13T17:39:33.000000-05:00","updated_at":"2023-02-13T17:39:33.000000-05:00","settings":"[]"},{"id":9296,"source":"google","source_id":null,"author":"Shelina Kassam","title":null,"content":"I have been coming to Richmond Hill Toyota since 2013 to service my Matrix. The customer service and quality of work has been amazing. The work is done in a timely manner and staff are professional. Brad from the service department has been wonderful to deal with over the years. Recently had my car detailed and it turned out sparkling clean. Would definitely recommend this dealership.","staff_member":null,"star_rating":5,"permalink":null,"reviewed_at":"2022-07-03T17:58:59.000000-04:00","created_at":"2022-07-04T05:01:28.000000-04:00","updated_at":"2022-07-04T05:01:28.000000-04:00","settings":"[]"},{"id":9183,"source":"google","source_id":null,"author":"Radik Abramov","title":null,"content":"I had a great experience dealing with Igor! He was quick and easy. Very knowledgeable. So happy with my rav4 hybrid SE! Gonna save a lot on gas!","staff_member":null,"star_rating":5,"permalink":null,"reviewed_at":"2022-06-11T11:08:15.000000-04:00","created_at":"2022-06-11T12:01:07.000000-04:00","updated_at":"2022-06-11T12:01:07.000000-04:00","settings":"[]"},{"id":8890,"source":"google","source_id":null,"author":"Natalia Romanova","title":null,"content":"Such a nice place with amazing people working there!\nI'm happy with my new Toyota and the deal I got from the company!\nIgor Sapognikov is very professional, attentive manager with a good energy and positive attitude! Thanks a lot! Will be happy to come back soon!","staff_member":null,"star_rating":5,"permalink":null,"reviewed_at":"2022-04-14T14:56:02.000000-04:00","created_at":"2022-04-14T16:01:12.000000-04:00","updated_at":"2022-04-14T16:01:12.000000-04:00","settings":"[]"},{"id":8762,"source":"google","source_id":null,"author":"munjin kang","title":null,"content":"Excellent and examplary service from Brad, the advisor at the service department. Couldn't ask more than what he offered! He went above and beyond the fix the car issue and he kept the mission statement of Toyota: \"To attract and attain customers with high-valued products and services and the most satisfying ownership experience in America.\"","staff_member":null,"star_rating":5,"permalink":null,"reviewed_at":"2022-03-20T23:56:30.000000-04:00","created_at":"2022-03-21T05:01:23.000000-04:00","updated_at":"2022-03-21T05:01:23.000000-04:00","settings":"[]"},{"id":8734,"source":"google","source_id":null,"author":"Vasily Kashirin","title":null,"content":"The very good dealership with professional staff. The very professional and very polite Portfolio Manager Igor Sapojnikov. I make lease and very ","staff_member":null,"star_rating":5,"permalink":null,"reviewed_at":"2022-03-15T12:54:38.000000-04:00","created_at":"2022-03-15T16:01:11.000000-04:00","updated_at":"2022-03-15T16:01:11.000000-04:00","settings":"[]"},{"id":10459,"source":"dealer rater","source_id":9197195,"author":"Tokarevanataly","title":"I just want to express my gratitude to Igor Sapojnikov.","content":"I just want to express my gratitude to Igor Sapojnikov.Excellent service and personal approach! Thank you!","staff_member":"Igor Sapojnikov Employee Rating: 5\u003Cbr\/\u003E","star_rating":5,"permalink":null,"reviewed_at":"2022-02-20T10:41:27.000000-05:00","created_at":"2023-02-13T17:39:28.000000-05:00","updated_at":"2023-02-13T17:39:28.000000-05:00","settings":"[]"},{"id":9119,"source":"google","source_id":null,"author":"Parviz Fathianpour","title":null,"content":"That's great service and all people are nice and kindly. All together is a good atmosphere. My best thanks for the work.","staff_member":null,"star_rating":5,"permalink":null,"reviewed_at":"2022-02-08T00:11:59.000000-05:00","created_at":"2022-05-30T05:01:23.000000-04:00","updated_at":"2022-05-30T05:01:23.000000-04:00","settings":"[]"},{"id":8520,"source":"google","source_id":null,"author":"john rumboldt","title":null,"content":"This dealership certified my private sale 2010 truck and pointed out many pros and cons for service and certification. They treated me in a true first rate manner which I have NOT experienced at all dealerships before. This is the best service department I have ever dealt with and I recommend them in the highest possible way to anyone driving a Toyota. Their service manager, Brad Scherer, goes well beyond the \"extra mile\" in both knowledge and reliability!","staff_member":null,"star_rating":5,"permalink":null,"reviewed_at":"2022-02-01T12:34:00.000000-05:00","created_at":"2022-02-01T15:01:06.000000-05:00","updated_at":"2022-02-01T15:01:06.000000-05:00","settings":"[]"},{"id":8377,"source":"google","source_id":null,"author":"Elizabeth Vasquez Rosales","title":null,"content":"I am very happy and totally satisfied driving my Toyota Yaris Sporting 2018! My experience at Richmond Hill Toyota was amazing! The attention I received there as their customer was overwhelming! Secretaries at the front desk, managers and especially, Lina were so kind and friendly. Not only was Lina so professional and knowledgeable about everything I needed to know in regards to the car I was looking for, but she was also very pleasant, efficient and with high customer service experience. I liked very much the fact that she took the time to explain to me the difference between leasing and financing. She patiently answered every question and concerns I had, which made me feel secure about my decision to acquire my vehicle.\n\nI am definitely recommending Lina to all my family, friends and even acquaintances. I am sharing with everyone how great and wonderful was my experience at the Richmond Hill Toyota, and how welcome they made me feel. Thank you Lina and thank you Toyota for making my experience there unique!\n\nLisa Vasquez Rosales","staff_member":null,"star_rating":5,"permalink":null,"reviewed_at":"2021-12-29T03:53:27.000000-05:00","created_at":"2022-01-15T04:01:29.000000-05:00","updated_at":"2022-01-15T04:01:29.000000-05:00","settings":"[]"},{"id":8378,"source":"google","source_id":null,"author":"john rumboldt","title":null,"content":"This dealership certified my private sale 2010 truck and pointed out many pros and cons for service and certification. They treated me in a true first rate manner which I have NOT experienced at all dealerships before. This is the best service department I have ever dealt with and I recommend them in the highest possible way to anyone driving a Toyota. Their service manager, Brad Scherer, goes well beyond the \"extra mile\" in both knowledge and reliability!","staff_member":null,"star_rating":5,"permalink":null,"reviewed_at":"2021-12-08T15:45:21.000000-05:00","created_at":"2022-01-15T04:01:29.000000-05:00","updated_at":"2022-01-15T04:01:29.000000-05:00","settings":"[]"},{"id":9118,"source":"google","source_id":null,"author":"Arta binesh","title":null,"content":"I just had the best service since the past 4 years with an employee named Kiran. He was super friendly and was amazing with customer service. Just great.","staff_member":null,"star_rating":5,"permalink":null,"reviewed_at":"2021-12-04T16:28:03.000000-05:00","created_at":"2022-05-30T05:01:23.000000-04:00","updated_at":"2022-05-30T05:01:23.000000-04:00","settings":"[]"},{"id":10460,"source":"dealer rater","source_id":8890832,"author":"jakonajaf77","title":"Leased a new vehicle here and I am very happy with what I...","content":"Leased a new vehicle here and I am very happy with what I got, thanks to Igor Sapojnikov and the team for working hard to ensure customers are satisfied","staff_member":"Igor Sapojnikov Employee Rating: 5\u003Cbr\/\u003E","star_rating":5,"permalink":null,"reviewed_at":"2021-11-20T20:55:58.000000-05:00","created_at":"2023-02-13T17:39:28.000000-05:00","updated_at":"2023-02-13T17:39:28.000000-05:00","settings":"[]"},{"id":8379,"source":"google","source_id":null,"author":"Cliff Crawford","title":null,"content":"From buying my first Toyota, to getting it serviced this place has been great! It's a busy spot! but worth it. Management here has compiled a great team. I've called other Toyota dealers about quotes and service that are closer to me and it is not even comparable with how you are treated and dealt with. Highly recommend this spot.","staff_member":null,"star_rating":5,"permalink":null,"reviewed_at":"2021-11-19T15:13:32.000000-05:00","created_at":"2022-01-15T04:01:29.000000-05:00","updated_at":"2022-01-15T04:01:29.000000-05:00","settings":"[]"},{"id":10461,"source":"dealer rater","source_id":8858002,"author":"Toyota Guest","title":"LOVE THIS PLACE, , PEOPLE TREAT ME LIKE FAMILY BRINGING...","content":"LOVE THIS PLACE, , PEOPLE TREAT ME LIKE FAMILY BRINGING IN MY CAR FOR MANY YEARS, HIGHLY RECOMMEND BRAD AND HIS TEAM","staff_member":"Brad Scherer Employee Rating: 5\u003Cbr\/\u003E","star_rating":5,"permalink":null,"reviewed_at":"2021-11-11T12:35:32.000000-05:00","created_at":"2023-02-13T17:39:29.000000-05:00","updated_at":"2023-02-13T17:39:29.000000-05:00","settings":"[]"},{"id":8380,"source":"google","source_id":null,"author":"Chin2 Joshi","title":null,"content":"It was my first car and it was really hectic to go see the car after work. I was in talk with Kris and he was really helpful and supportive. Keep up the good work \u270c\ufe0f","staff_member":null,"star_rating":5,"permalink":null,"reviewed_at":"2021-11-09T10:05:43.000000-05:00","created_at":"2022-01-15T04:01:29.000000-05:00","updated_at":"2022-01-15T04:01:29.000000-05:00","settings":"[]"},{"id":8141,"source":"google","source_id":null,"author":"Suzie Michaels","title":null,"content":"I always feel nervous walking into auto shops, but never at Richmond Hill Toyota. I just came back from getting my car battery tested\/replaced. My Advisor, Frank Valentini, was very knowledgeable, informative, patient and kind. The service was quick and the waiting room is actually nice. Frank even washed my car! That was a nice surprise!","staff_member":null,"star_rating":5,"permalink":null,"reviewed_at":"2021-11-03T14:04:52.000000-04:00","created_at":"2021-11-03T16:00:53.000000-04:00","updated_at":"2021-11-03T16:00:53.000000-04:00","settings":"[]"},{"id":9642,"source":"google","source_id":null,"author":"Esther Timewell","title":null,"content":"Both my husband and I bought our first Toyota from Richmond Hill. Our sales rep was Michael Zonni and he was absolutely amazing! He was attentive to detail and prompt to answer our questions. He helped us find both our vehicles during this time of low stock during production. I found the Camry I wanted in their showroom and my husband got his CHR straight from Texas and the interior is better than expected. Michael also made the transaction smooth and assisted with insurance docs. They installed tinting for both vehicles and winter tire packages were reasonably priced. We\u2019re both very happy with their customer service and the service department is courteous and efficient. I recommend anyone to give this dealership a visit for service above and beyond!","staff_member":null,"star_rating":5,"permalink":null,"reviewed_at":"2021-10-25T21:29:18.000000-04:00","created_at":"2022-09-09T05:01:27.000000-04:00","updated_at":"2022-09-09T05:01:27.000000-04:00","settings":"[]"},{"id":10462,"source":"dealer rater","source_id":8764038,"author":"eddie.dang","title":"Purchased a new vehicle here. We were helped by Ashraf...","content":"Purchased a new vehicle here. We were helped by Ashraf Zohni and I found him friendly, knowledgeable, and professional. He really took the time to answer my questions and wanted to ensure that I was satisfied and understood everything there was to know about my new vehicle. Highly recommended!","staff_member":"Ashraf Zohni Employee Rating: 5\u003Cbr\/\u003E","star_rating":5,"permalink":null,"reviewed_at":"2021-10-14T19:17:06.000000-04:00","created_at":"2023-02-13T17:39:29.000000-05:00","updated_at":"2023-02-13T17:39:29.000000-05:00","settings":"[]"},{"id":10463,"source":"dealer rater","source_id":8701955,"author":"sonny","title":"Bestseller in Richmond hill. Staff is so friendly and...","content":"Bestseller in Richmond hill. Staff is so friendly and welcoming. Very satisfied about the service. Give more business in future by telling friends and family","staff_member":"Jamie Giroux Employee Rating: 5\u003Cbr\/\u003E","star_rating":5,"permalink":null,"reviewed_at":"2021-09-27T13:30:19.000000-04:00","created_at":"2023-02-13T17:39:29.000000-05:00","updated_at":"2023-02-13T17:39:29.000000-05:00","settings":"[]"},{"id":7922,"source":"google","source_id":null,"author":"Stanislav Nikolsky","title":null,"content":"It has been more than 3 years of our friendship with Richmond Hill Toyota. Indeed, it is a great place to come and discuss your thoughts, ideas, plans and concerns. While some of you would ask me what makes me to be a loyal customer others would be surprised with my intention to drive 70 km from North, having Toyota dealership within 5 km from my house.\nWhy? This is always about people.\nI am very thankful to Service Team and particularly to Howard Schonberger for his genuinely customer oriented approach, dedication, highly professional recommendations in regards to the optimal servicing plans and necessary measures you have to take to help you to maintain the highest resale value of your investment. It has been a great pleasure to service both cars under such a great patronage and be sure Howard will provide you with the highest level of expertise and will be generously sharing with you his knowledge to the best of his customer.\nAgain, many thanks for your ongoing support Howard and Richmond Hill Toyota.","staff_member":null,"star_rating":5,"permalink":null,"reviewed_at":"2021-09-21T15:08:40.000000-04:00","created_at":"2021-09-21T16:01:17.000000-04:00","updated_at":"2021-09-21T16:01:17.000000-04:00","settings":"[]"},{"id":7902,"source":"google","source_id":null,"author":"Joanne Bon","title":null,"content":"While in the area walked into Richmond Hill Toyota to have a look at their pre-owned inventory. We were welcomed by a salesman, rather, a gentleman, Yuri. Kind, respectful, not assertive at all and willing to spend the time answering questions we had about a vehicle or two we showed interest in. Yuri was polite, personable and followed through on our requests to complete a purchase. We were lucky enough to see the vehicle when it first entered the lot from it's previous owner. When we picked it up, the vehicle was immaculate! We did notice later that evening one of the front lights was weaker than the other. It was simply a bit loose; fixed in less than five minutes. Although not long, the vehicle has been great and I trust Yuri will continue to ensure we receive exceptional service throughout the years ahead. I always hold my sales person accountable for continued exceptional after-sales service. I trust I will get that with Yuri and the Richmond Hill Toyota dealership. Thank you Yuri and team!","staff_member":null,"star_rating":5,"permalink":null,"reviewed_at":"2021-09-17T17:46:20.000000-04:00","created_at":"2021-09-18T05:01:29.000000-04:00","updated_at":"2021-09-18T05:01:29.000000-04:00","settings":"[]"},{"id":7885,"source":"google","source_id":null,"author":"Vasily Kashirin","title":null,"content":"The very good dealership with professional staff. The very professional and very polite Portfolio Manager Igor Sapojnikov. I make lease and very ","staff_member":null,"star_rating":5,"permalink":null,"reviewed_at":"2021-09-14T12:40:31.000000-04:00","created_at":"2021-09-14T16:01:18.000000-04:00","updated_at":"2021-09-14T16:01:18.000000-04:00","settings":"[]"},{"id":7832,"source":"google","source_id":null,"author":"Lena Kash","title":null,"content":"I am very glad that I have leased 2 cars in this dealership and this is thanks to the highly professional help and advice to Portfolio Manager Igor Sapojnikov.\nHe is a very attentive, polite and patient professional and a Big master of his craft.\nToyota Richmond Hill should be proud and grateful to him for his qualified and very professional, quick and informal approach to working with customers and providing them with maximum service.","staff_member":null,"star_rating":5,"permalink":null,"reviewed_at":"2021-09-04T07:54:12.000000-04:00","created_at":"2021-09-04T08:01:22.000000-04:00","updated_at":"2021-09-04T08:01:22.000000-04:00","settings":"[]"},{"id":7808,"source":"google","source_id":null,"author":"Esteban Vera","title":null,"content":"my wife and i recently made a deal with this dealership and from start to finish the process was very professional, every detail was explained clearly and politely, and Stan Lubovsky went above and beyond to ensure it all went smoothly. i also work for a car dealership and as a guy in the business ,my experience with Stan and Richmond Hill Toyota was exceptional!! thanks guys!","staff_member":null,"star_rating":5,"permalink":null,"reviewed_at":"2021-08-30T15:50:45.000000-04:00","created_at":"2021-08-30T16:01:30.000000-04:00","updated_at":"2021-08-30T16:01:30.000000-04:00","settings":"[]"},{"id":10464,"source":"dealer rater","source_id":8590207,"author":"Teresa","title":"I leased my first car with Wilson, and he was very fast...","content":"I leased my first car with Wilson, and he was very fast and got me what I wanted in my 2019 Toyota Rav4. 2 years later I decided to buy out my car and came back to Wilson. He was very fast and efficient with all the paperwork and got everything done within a day. He helped me set up safety inspection, told me what I need before coming in. I am very satisfied and definitely recommend him to anyone who wants to lease\/finance or buy a car. ","staff_member":"Wilson Li Employee Rating: 5\u003Cbr\/\u003E","star_rating":5,"permalink":null,"reviewed_at":"2021-08-27T08:13:47.000000-04:00","created_at":"2023-02-13T17:39:29.000000-05:00","updated_at":"2023-02-13T17:39:29.000000-05:00","settings":"[]"},{"id":7689,"source":"google","source_id":null,"author":"Scott Mullen","title":null,"content":"Brought my 2019 Camry in for some service.. Service manager Brad Scherer was amazing. Had my car ready that day. I bought this Camry from your dealership and have had great experiences with sales manager Tony Legere and parts manager Ian Goldsmith. Would not go anywhere else. Thanks Guys.","staff_member":null,"star_rating":5,"permalink":null,"reviewed_at":"2021-08-09T11:25:57.000000-04:00","created_at":"2021-08-09T11:34:18.000000-04:00","updated_at":"2021-08-09T11:34:18.000000-04:00","settings":"[]"},{"id":10465,"source":"dealer rater","source_id":8407453,"author":"David S","title":"The attention, patience, and care that BOTH Tony Legere...","content":"The attention, patience, and care that BOTH Tony Legere and Ashraf Zohni exhibited was second to none from first contact to a follow up call from both of them after a few days of enjoying our new Rav4! The level of knowledge was also top shelf giving me confidence that I was making the right choice and that I would be ready to enjoy our vehicle to the utmost. ","staff_member":"Ashraf Zohni Employee Rating: 5\u003Cbr\/\u003ETony Legere Employee Rating: 5\u003Cbr\/\u003E","star_rating":5,"permalink":null,"reviewed_at":"2021-07-05T17:06:03.000000-04:00","created_at":"2023-02-13T17:39:29.000000-05:00","updated_at":"2023-02-13T17:39:29.000000-05:00","settings":"[]"},{"id":10710,"source":"dealer rater","source_id":8407453,"author":"David S","title":"The attention, patience, and care that BOTH Tony Legere...","content":"The attention, patience, and care that BOTH Tony Legere and Ashraf Zohni exhibited was second to none from first contact to a follow up call from both of them after a few days of enjoying our new Rav4! The level of knowledge was also top shelf giving me confidence that I was making the right choice and that I would be ready to enjoy our vehicle to the utmost. ","staff_member":"Tony Legere Employee Rating: 5\u003Cbr\/\u003EAshraf Zohni Employee Rating: 5\u003Cbr\/\u003E","star_rating":5,"permalink":null,"reviewed_at":"2021-07-05T17:06:03.000000-04:00","created_at":"2023-02-28T12:01:20.000000-05:00","updated_at":"2023-02-28T12:01:20.000000-05:00","settings":"[]"},{"id":10466,"source":"dealer rater","source_id":8401308,"author":"victorlee366","title":"Good locations.Great service areas. Staff are...","content":"Good locations.\r\nGreat service areas. Staff are friendly.\r\nBut I cannot left turn into this center when I drove north bound and had to go up another block to make a u-turn, which is a little annoying.\r\n ","staff_member":"Ronnie Leong Employee Rating: 5\u003Cbr\/\u003E","star_rating":5,"permalink":null,"reviewed_at":"2021-07-03T15:00:19.000000-04:00","created_at":"2023-02-13T17:39:29.000000-05:00","updated_at":"2023-02-13T17:39:29.000000-05:00","settings":"[]"},{"id":7474,"source":"google","source_id":null,"author":"Jannie Chien","title":null,"content":"I highly recommend reaching out to Michael Zonni if you are interested in a car at Richmond Hill Toyota. I had a terrible experience at Scarborough Toyota and was treated very disrespectfully as a woman without any car-buying experience and I had a great deal of anxiety approaching another dealership but I am glad I did. Michael was helpful, genuine, reassuring, friendly, knowledgeable, clear in his explanations, not pushy and incredibly easy to work with. I was happy to give him my business and I felt very relaxed throughout the whole process of purchasing my car. He gave me as much time as I needed to make a decision and the process could not have been smoother. I think it is unfortunately very common that women are treated very differently at car dealerships so if you don't want to stress out or feel disrespected, please do yourself a favour and go to Michael for your next car purchase. The fact that I am writing this review without him asking to should say enough! Thank you, Michael, for helping me get my first car!","staff_member":null,"star_rating":5,"permalink":null,"reviewed_at":"2021-06-29T14:06:19.000000-04:00","created_at":"2021-06-29T16:01:38.000000-04:00","updated_at":"2021-06-29T16:01:38.000000-04:00","settings":"[]"},{"id":10467,"source":"dealer rater","source_id":8369651,"author":"Syed","title":"Bestseller in Richmond hill. Staff is so friendly and...","content":"Bestseller in Richmond hill. Staff is so friendly and welcoming. Very satisfied about the service. Give more business in future by telling friends and family","staff_member":"Ashraf Zohni Employee Rating: 5\u003Cbr\/\u003E","star_rating":5,"permalink":null,"reviewed_at":"2021-06-25T17:16:03.000000-04:00","created_at":"2023-02-13T17:39:29.000000-05:00","updated_at":"2023-02-13T17:39:29.000000-05:00","settings":"[]"},{"id":7411,"source":"google","source_id":null,"author":"\u0410. \u041b\u0410\u041b\u0415\u0422\u0418\u041d","title":null,"content":"If you are looking to buy a car in Toyota Richmond hill, then I recommend Igor Sapozhnikov as a salesperson. He is very professional, knows everything about the cars, can easily answer all questions. He helped me to choose the best right car for me. Highly recommend!\nThank you Toyota Richmond hill and Igor Sapozhnikov for comfortable and quick service.","staff_member":null,"star_rating":5,"permalink":null,"reviewed_at":"2021-06-17T22:06:35.000000-04:00","created_at":"2021-06-18T05:01:42.000000-04:00","updated_at":"2021-06-18T05:01:42.000000-04:00","settings":"[]"},{"id":7340,"source":"google","source_id":null,"author":"Gary G","title":null,"content":"I have been shopping for a used vehicle for over 6 months and am still searching as of writing this review but I have to say that after being to a dozen different dealerships of all brands and sizes, the experience that I had being helped by Michael Z. was the best experience I've had. I have been in customer service for 16 years and the professional and respectful attitude that Michael provides, along with the fact that he has pride in his job and does a little bit of research to be knowledgeable and prepared for the appointment that we had is truly unmatched.\n\nI just wanted to make sure people go and see Michael Z. if you are planning to buy a vehicle for an amazing purchasing experience","staff_member":null,"star_rating":5,"permalink":null,"reviewed_at":"2021-06-04T06:58:07.000000-04:00","created_at":"2021-06-04T08:01:29.000000-04:00","updated_at":"2021-06-04T08:01:29.000000-04:00","settings":"[]"},{"id":10956,"source":"dealer rater","source_id":8279709,"author":"Lauricewfarag","title":"i purchased a RAV4 and i had a very good experience with...","content":"i purchased a RAV4 and i had a very good experience with Ashraf Zohni he is very professional and patient and answered all my questions and he was ready with the list of prices of several models and a comparison between the camry and the RAV4 which really helped me make my final decision, test drive was also great","staff_member":"Ashraf Zohni Employee Rating: 5\u003Cbr\/\u003ETheodore Saravanamuthu Employee Rating: 1\u003Cbr\/\u003E","star_rating":5,"permalink":null,"reviewed_at":"2021-06-02T12:33:06.000000-04:00","created_at":"2023-09-13T06:43:33.000000-04:00","updated_at":"2023-09-13T06:43:33.000000-04:00","settings":"[]"},{"id":10470,"source":"dealer rater","source_id":8287836,"author":"hasrati","title":"Ashraf treats customers like family. I leased a RAV 4...","content":"Ashraf treats customers like family. I leased a RAV 4 with him in 2017, and when I wanted to buy a new Corolla in May 2021, I went to him again. He is very knowledgeable, trustworthy, and friendly, and I would have no hesitation recommending him to anyone looking for trust and professionalism when it comes to purchasing a car. ","staff_member":"Ashraf Zohni Employee Rating: 5\u003Cbr\/\u003E","star_rating":5,"permalink":null,"reviewed_at":"2021-06-01T21:00:35.000000-04:00","created_at":"2023-02-13T17:39:29.000000-05:00","updated_at":"2023-02-13T17:39:29.000000-05:00","settings":"[]"},{"id":7303,"source":"google","source_id":null,"author":"Sasha T","title":null,"content":"Amazing customer service! Every time I go in for an oil change I try to book with associate Brad - he always goes above and beyond to take care of my Toyota. I know my car is safe in his hands, very skillful and overall kind person! The prices at this dealership are reasonable, very objective and honest - quality parts and lovely lounge area with complimentary coffee and tea for while you wait on your car, if you don't want the wait they provide a complimentary Uber. Been coming here for years and would absolutely recommend this dealership if you want excellent service!","staff_member":null,"star_rating":5,"permalink":null,"reviewed_at":"2021-05-28T13:39:23.000000-04:00","created_at":"2021-05-28T16:01:29.000000-04:00","updated_at":"2021-05-28T16:01:29.000000-04:00","settings":"[]"},{"id":7288,"source":"google","source_id":null,"author":"Sasha T","title":null,"content":"Amazing customer service! Every time I go in for an oil change I try to book with associate Brad - he always goes above and beyond to take care of my Toyota. I know my car is safe in his hands, very skillful and overall kind person! The prices at this dealership are reasonable, very objective and honest - quality parts and lovely lounge area with complimentary coffee and tea for while you wait on your car, if you don't want the wait they provide a complimentary Uber. Been coming here for years and would absolutely recommend this dealership if you want excellent service!","staff_member":null,"star_rating":5,"permalink":null,"reviewed_at":"2021-05-25T22:43:06.000000-04:00","created_at":"2021-05-26T04:46:11.000000-04:00","updated_at":"2021-05-26T04:46:11.000000-04:00","settings":"[]"},{"id":10472,"source":"dealer rater","source_id":8234894,"author":"Kraussplastic","title":"Good day. I purchased a new Highland and the experience...","content":"Good day. I purchased a new Highland and the experience was very good.\r\nAshraf Zohni gave me a reasonable trade for my old car and showed me all the option in the car which was very helpful. Thanks","staff_member":"Ashraf Zohni Employee Rating: 5\u003Cbr\/\u003E","star_rating":5,"permalink":null,"reviewed_at":"2021-05-18T12:43:34.000000-04:00","created_at":"2023-02-13T17:39:29.000000-05:00","updated_at":"2023-02-13T17:39:29.000000-05:00","settings":"[]"},{"id":7199,"source":"google","source_id":null,"author":"Kathleen Munroe","title":null,"content":"Amazing service at this location with Kiran Uchil! I brought my car in for so many different things to get done and he made sure ALL of it got done + my car was cleaned too!! Wonderful customer service. Very professional. I\u2019ll be back when the time comes :)","staff_member":null,"star_rating":5,"permalink":null,"reviewed_at":"2021-05-08T16:17:22.000000-04:00","created_at":"2021-05-09T04:15:30.000000-04:00","updated_at":"2021-05-09T04:15:30.000000-04:00","settings":"[]"},{"id":7183,"source":"google","source_id":null,"author":"Julia K","title":null,"content":"This was the easiest and quickest service with leasing a car! Igor was absolutely AMAZING with helping me to choose my new Toyota! Highly recommended !","staff_member":null,"star_rating":5,"permalink":null,"reviewed_at":"2021-05-05T17:05:47.000000-04:00","created_at":"2021-05-06T04:13:24.000000-04:00","updated_at":"2021-05-06T04:13:24.000000-04:00","settings":"[]"},{"id":7172,"source":"google","source_id":null,"author":"Lyndsay Switzer","title":null,"content":"Richmondhill Toyota is truly THE BEST!!!!\nI want to say a HUGE Thank You to\nDan & Brad for always taking such good care of my car. They are always so efficient and helpful.\n\nThank you!","staff_member":null,"star_rating":5,"permalink":null,"reviewed_at":"2021-05-03T16:54:02.000000-04:00","created_at":"2021-05-04T04:23:27.000000-04:00","updated_at":"2021-05-04T04:23:27.000000-04:00","settings":"[]"},{"id":10473,"source":"dealer rater","source_id":8138701,"author":"Margaret","title":"I have been going to this dealership for over twelve...","content":"I have been going to this dealership for over twelve years and have always been very pleased with how the staff have treated me over the years. Ashraf Zohni, in Sales, listened to my needs and found the perfect vehicle for me. Once the decision was made and the car purchased, he continued to spend much time ensuring that I was nicely settled in with my new car. There was a lot to learn and do, but he made it much, much easier for me. He followed up with me several times either over the phone or by email to ensure that I had no outstanding questions or concerns about my new vehicle. ","staff_member":"Ashraf Zohni Employee Rating: 5\u003Cbr\/\u003E","star_rating":5,"permalink":null,"reviewed_at":"2021-04-21T20:27:10.000000-04:00","created_at":"2023-02-13T17:39:29.000000-05:00","updated_at":"2023-02-13T17:39:29.000000-05:00","settings":"[]"},{"id":7132,"source":"google","source_id":null,"author":"eterenelle","title":null,"content":"Fast and efficient service department. Also provided the shuttle so that i didn't have to waste my time waiting.","staff_member":null,"star_rating":5,"permalink":null,"reviewed_at":"2021-04-07T14:28:53.000000-04:00","created_at":"2021-04-27T03:53:50.000000-04:00","updated_at":"2021-04-27T03:53:50.000000-04:00","settings":"[]"},{"id":10816,"source":"dealer rater","source_id":8026558,"author":"Piper","title":"Reviews are very important. That\u2019s how I selected my...","content":"Reviews are very important. \r\nThat\u2019s how I selected my five star sales person Ashraf Zohni.\r\nI decided it was time to treat myself to a newer used car after driving my 2007 Matrix purchased new from Richmond Hill Toyota for almost 15 years. I read his reviews and sent him an email. He phoned me back promptly and an appointment was arranged. \r\nHe was a pleasure to deal with and I chose a 2018 Corolla. He helped me go through the features of about 4 cars that fit my requirements and I test drove 2. \r\nA few days later I picked it up. He spent lots of time going over all the features before he let me drive away. \r\nI would highly recommend Ashraf. ","staff_member":"Ashraf Zohni Employee Rating: 5\u003Cbr\/\u003E","star_rating":5,"permalink":null,"reviewed_at":"2021-03-24T10:23:01.000000-04:00","created_at":"2023-03-17T20:01:07.000000-04:00","updated_at":"2023-03-17T20:01:07.000000-04:00","settings":"[]"}]